Mrs. Jillian Rutty1
1Islhd, Wollongong, Australia
Biography:
Jillian Rutty is an experienced IPAC professional with the Illawarra Shoalhaven Local Health District Infection Prevention and Control Service.
Jillian has a background in Gastroenterology and Sterilisation Services, Health Management and has a keen interest in the support and development of novice IPAC professionals.
Abstract:
Background
In 2023, a large Local Health District (LHD) in NSW faced significant challenges in maintaining safe and effective service delivery within the Infection Prevention and Control (IPAC) team as multiple experienced staff were on leave.
Method or Actions
To support new Infection Control Practitioners (ICPs), a structured orientation and preceptorship resource was implemented. New ICPs received a standard operating procedure (SOP) manual for all tasks, a secondment package with a timeline of task achievement, and clear steps to reach their goals. Each new ICP was paired with a preceptor for close guidance and regular progress reviews.
Results
The structured orientation and preceptorship program proved essential in maintaining safe and effective service delivery, even during staff absences. Positive feedback from new ICPs highlighted the importance of adequate support and guidance for their professional growth and job satisfaction.
Conclusion
Prioritising ongoing support and training for new staff members enables the IPAC team to uphold exceptional infection control standards within the district. This commitment benefits both the team and public health outcomes in the wider community. The success of the orientation and preceptorship program underscores the team's dedication to continuous improvement and professional development. Moving forward, the IPAC team should continue providing robust support to new ICPs to ensure their sustained development and retention. The experience also emphasised the importance of standardised procedures and manuals, which streamline processes and ensure consistency in service delivery.