Dr Susan Jain1, Mrs. Kathy Dempsey1, Mrs. Stephanie Wilcox1, Ms Nicole Tolhurst1
1Clinical Excellence Commission, Australia
Biography:
Dr Susan Jain is the Principal Advisor and Research Lead of the Infection-Prevention and Control and Healthcare-Associated-Infection program at the Clinical Excellence Commission. She has a Doctorate in transmission-based-precautions and a Master of International Public Health from the University of New South Wales, and a range of internationally recognised certifications.
Abstract:
Background
Infection Prevention and Control Professionals (ICPs) play a pivotal role in preparing healthcare systems to respond effectively to public health emergencies. To enhance readiness for High-Consequence Infectious Diseases (HCIDs), the Clinical Excellence Commission (CEC) Infection Prevention and Control (IPAC) team implemented a statewide, standardised Personal Protective Equipment (PPE) train-the-trainer program. This initiative, delivered across the state, supports pandemic preparedness, fosters a sustainable culture of PPE safety, and promotes adherence to state policy directives.
Aim
To evaluate self-reported changes in knowledge, confidence, and technical competence in donning and doffing HCID-specific PPE following completion of a face-to-face train-the-trainer workshop.
Methods
Between 2024 – 2025, the CEC conducted 52 in-person workshops, engaging 626 staff, including 278 individuals from 154 rural and regional inpatient facilities. The training incorporated standardised HCID infection prevention principles, PPE protocols, a competency assessment checklist, and instructional videos to ensure consistent, high-quality delivery.
Results
Evaluation data were collected through an anonymous online survey completed by 215 participants. The results demonstrated strong support for the program: 87% rated the face-to-face format as very valuable, 96% appreciated the CEC’s educational resources, and 83% reported increased confidence and capacity to train others. Additionally, 89% identified the need for regular practical PPE refreshers, and 94% recommended annual competency assessments.
Conclusion
The CEC’s multimodal HCID PPE training initiative has proven effective in enhancing technical skills and preparedness across diverse healthcare settings in NSW. The findings underscore the importance of consistent, hands-on education in sustaining a competent healthcare workforce ready to respond to HCID events.