Pioneering Progress: Balancing Organisation Change with Staff Resilience
Suzie Hammouche1, Ann Whitfield2,
1 GAMA Healthcare Australia Pty Ltd, Suite 1, 33-37 Duerdin Street, Notting Hill, VIC 3168
2 Te Toka Tumai, Auckland Te Whatu Ora, 2 Park Road Graton, Auckalnd, 1023
The healthcare landscape has faced unprecedented challenges and rapid changes as a consequence of the global pandemic, underscoring the crucial need for resilient healthcare organizations. This session explores strategies for successfully implementing organisational change while bolstering staff resilience. Amidst the uncertainties, organisational change is essential for enhancing healthcare delivery and patient outcomes. However, change can inadvertently strain staff, possibly leading to burnout, decreased morale, and diminished the quality of patient care. This talk will provide actionable insights into executing and sustaining impactful change initiatives, placing parallel emphasis on supporting healthcare staff’s mental and emotional well-being. Drawing upon evidence and real-world healthcare examples, it will outline effective change management practices and strategies for cultivating a resilient workforce. This dual focus ensures not only the successful adaptation to contemporary healthcare challenges but also the long-term sustainability and excellence of health and residential aged care organisations. Emphasising planning, communication, and staff engagement, the discussion will equip healthcare leaders with practical tools and perspectives to pioneer progress while preserving and strengthening their most valuable asset: their staff.