Sponsors & Exhibitors Manual

Thank you for participating in this year’s conference. Please review the following information to assist with your preparation. 

If you have questions or require assistance, please contact: 

Venue

Gold Coast Covention and Exhibition Centre
2684-2690 Gold Coast Hwy, Broadbeach
The exhibition is in Hall 1 and Central Rooms B & C located on the Ground Floor.

Key Contacts 

Exhibitor Services – Gold Coast Convention and Exhibition Centre

Contact the venue for: 

  • Custom Stand Authorisation (cc mail@conferencedesign.com.au when sending plans to the venue) 
  • Food and beverage orders
  • General venue enquiries 

Loading Dock and Logistics – Gold Coast Convention and Exhibition Centre

Exhibition Supply Company – Moreton Hire

Contact the exhibition supply company for: 

  • Exhibition booth and furniture 
  • Fascia signage 
  • Lighting & power 
  • Ordering additional items for your stand such as signage, printed panels, audio visual, plants, and furniture 
  • Custom stands 

Quick Links

Freight Forwarder – GEL Events

Contact the freight forwarder for: 

  • Delivery and collection coordination: The venue does not have onsite storage, and deliveries are only permitted from Friday, 6 November, and collections on Thursday, 12 November. The appointed freight handler can manage deliveries and collections outside these dates. 
  • Direct freight services: To and from venue, with direct delivery to the Exhibition Hall. 

Exhibition Schedule

Build, Set-Up and Pack Down Times

Task  Date & Time 
Exhibition Build Sunday 8 November, 06:00 – 15:30
Custom Stand Build  Sunday 8 November, 10:00 – 16:00
Exhibitor Set-up Access  Sunday 8 November, 15:30
Exhibitor Set-up Completed By (including the removal of packing materials)  Sunday 8 November, 17:00
Exhibitor Pack Down Start  Wednesday 11 November, 13:30
Exhibitor Pack Down Completed By  Wednesday 11 November, 14:30

Exhibition Open Hours 

Day  Open Time 
Monday 9 November 08:00 – 18:30
Tuesday 10 November 08:00 – 16:00 
Wednesday 11 November 08:00 – 13:30

*Times may change – check the program page for updates. 

When Arriving at the Venue 

Go straight to your stand and begin setting up. Conference staff will deliver your name badges and an exhibitor pack to your stand. 

Bring a high-vis vest as the venue requires one to be worn during bump-in if the stand build is still in progress. 

Exhibition Package 

The standard exhibition package includes: 

  • 3m x 2m Floor Space/Shell Scheme, including:
    • White panel shell scheme booth.
    • Fascia board with your company name.
    • Your choice of two (2) furniture packages.
    • 2 x spotlights.
    • 1 x 4-amp power outlet.
    • 1 x wastepaper basket.
  • Two (2) exhibitor registrations per site, including:
    • Pre-Conference Drinks hosted by the ACIPC President
    • Delegate Networking Breakfast
    • Welcome Reception
    • Access to all conference sessions
    • Access to the online conference portal

Important Deadlines

  • Booth Booking Form – 6 October
  • Fascia Sign Text – 13 October
  • Signage Artwork – 13 October
  • Furniture Orders – 23 October

Exhibition Booth

3x2m booth

Registrations

Register your representatives 90 – 60 days before the conference. Accommodation bookings can be made when registering. A registration is required to access the exhibition area. 

Register via the link provided in your confirmation email. 

  • Sponsors: Refer to the prospectus for the number of registrations included in your package 
  • Exhibitors: Two full exhibitor registrations per booth 
  • Additional registrations: 
    • Full Exhibitor Registration: $650 
    • Day Pass: $300 
    • Additional Welcome Function Tickets: $50 
    • Additional Conference Dinner Ticket: $125

Freight, Deliveries & Collections

Exhibitors and sponsors are responsible for all freight arrangements to and from the conference venue. 

Deliveries

Late and missing deliveries are the main problem for sponsors and exhibitors when arriving onsite for a conference. 

  • Deliveries will only be accepted from Friday, 6 November
  • Use the delivery label provided by the venue 
  • Confirm directly with your courier that the delivery has been made before you arrive 
  • Have your courier contact details, consignment number, and delivery date with you when you arrive onsite 

Onsite Storage

  • Exhibitors cannot leave boxes and packing materials in the exhibition area during the conference 
  • There is no onsite storage, so please make alternative arrangements for any excess items and materials 

Collections 

Your staff need to ensure all steps are completed before leaving the exhibition. 

  • All goods must be collected on Thursday, 12 November
  • Pack and label all materials 
  • Add your courier’s consignment note and/or number as required 
  • Leave the items on your stand for collection by venue staff 
  • Arrange for your courier to collect the items from the loading dock 

Forklift Services

Forklift services are available through the venue. Complete the Lifting Equipment Hire Form and email to safetyandlogistics@gccec.com.au

Forklift services are available through the appointed freight forwarder. Please indicate that you require a forklift when completing the quote request form.

Lead Management

The conference app provides an integrated lead capture feature, allowing exhibitors to scan attendee badges and collect contact details seamlessly. 

For detailed instructions, refer to the Lead Management web page. 

App Game & Prizes 

The app game is designed to encourage delegates to visit and engage with exhibitors. All sponsors and exhibitors will be issued a unique QR code for the game. Delegates must scan each code using the conference app to participate. 

You may choose to display your code prominently to reduce interruptions or keep it hidden to encourage direct interaction. To be eligible for the draw, delegates must scan all sponsor and exhibitor QR codes. The winner will be announced during the closing session. 

Sponsors and exhibitors are welcome to donate prizes for the game. To contribute, please contact mail@conferencedesign.com.au 

Prizes can either be brought to the conference or sent directly to the winner afterward. Your prize and organisation name will be acknowledged in the conference app. 

Car Parking

GCCEC has a car park on site which can be accessed via the Gold Coast Highway. Charges apply. Vehicle access is limited to cars only, with a maximum vehicle height of 2.1m. Car parks are subject to availability

Marketing and Advertising

Refer to the prospectus to confirm the advertising and marketing benefits included with your package.

Conference Marketing Kit

Increase your visibility and promote your participation with the conference marketing kit. This kit includes banners, downloadable email signatures, social media assets, and more to help you reach your audience. 

Visit the Marketing Kit web page to explore available materials and download resources. 

Logos

  • High resolution PNG or JPG 
  • Due Date: On Booking 
  • Upload via the Exhibitor Portal 

Organisation Profiles

  • Sponsors – See the prospectus for your profile word limit 
  • Exhibitors – 50 words 
  • Due Date: On Booking 
  • Upload via the Exhibitor Portal 

We recommend including a contact email address, web address and phone number in your profile so customers can get in touch. 

Push Notifications

Short alerts sent via the conference app and online conference platform (eligible sponsors only). 

Include a brief message highlighting your booth, special offers, prize draws, session times, or key info delegates shouldn’t miss. Aim for concise, action-oriented language. 

  • Heading text maximum 10 words 
  • Body text maximum 30 words 
  • Due Date: 2 weeks before the conference 
  • Email to mail@conferencedesign.com.au  

Program Advertisements

Included for eligible sponsors and available for purchase. 

The design and supply of print-ready artwork by the due date is the responsibility of the advertiser. 

  • Format: High-resolution, print-optimised PDF 
  • Colour: Full colour 
  • Size: A6 portrait 
  • Full page: 148mm (H) x 105mm (W) 
  • Half page: 74mm (H) x 105mm (W) 
  • Bleed: Add 3mm bleed on all sides 
  • Marks: Include trim marks in the supplied file 
  • Due Date: 30 days before the conference 
  • Email to mail@conferencedesign.com.au  

Brochure PDF 

Inserts will be linked to the eSatchel section of the conference app. 

  • Eligibility: 
    • Sponsors – See your package for inclusions 
    • Exhibitors – One PDF per exhibitor 
  • Additional inserts are available for purchase 
  •  Format: High-resolution, full-colour PDF 
  • Orientation & Size: A4 portrait (210mm x 297mm) 
  • File Size: Maximum 500KB 
  • File Setup: No bleed or crop marks 
  • Delivery: PDFs will be uploaded as received 
  • Due Date: 30 days before the conference 
  • Upload via the Exhibitor Portal 

Promotional Video  

Included for eligible sponsors and available for purchase.  

Videos will be linked to the eSatchel section of the conference app.  

  • Sponsors: See your package for inclusions 
  • Video Format: Vimeo or YouTube link 
  • Due Date: 30 days before the conference 
  • Upload via the Exhibitor Portal 

Note: Please ensure your video is publicly viewable or set to unlisted so it can be accessed without restriction. 

Terms and Conditions

You can find the full sponsors and exhibitors Terms and Conditions on the sponsors and exhibitors opportunities page. 

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